Equality & Diversity Training We can design a program specifically for your organisation
To meet the diverse needs of service users and staff, employers need to be pro-active in all that they do to promote equality and diversity. For organisations to successfully implement equal opportunities, staff need to update their equality and diversity knowledge, skills, and experience.
If you do face a discrimination claim, you will be asked to produce records of staff training in this area. Merely having a policy in place is not enough. Our workshops are highly participative and challenging, and will give delegates a clear understanding of their responsibilities. We offer courses for staff at all levels, ranging from basic awareness events to managing inclusion and achieving diversity and equality objectives. We can also design a program specifically for your organisation if necessary.
UNIVERSITY OF WALES INSTITUTE CARDIFF“ Feedback from the course has been overwhelmingly positive and the trainer was commended in particular for her presentation skills. ”
Cultural Awareness
Aims
This course is designed to help increase participants’ confidence and understanding around cross-cultural issues. The programme achieves this by briefly exploring UK culture and aspects of other cultures and considering the impact that this has on behaviours, attitudes and expectations.
Objectives
By the end of the course, delegates will have:
- An understanding of the importance and impact of culture in their own life and work
- An overview of cultural differences and an introduction to specific cultures
- An appreciation of the effect of cultural difference(s) in the workplace, and the benefits that a diverse workforce can bring
- Increased confidence gained through raised awareness
Target audience
All staff
Duration
Half-day or full day options
Disability Awareness
Aims
This course, designed for frontline staff, gives a broad perspective centred on equal access for disabled people, and addresses both legislative and best practice issues.
Objectives
By the end of this course, attendees will:
- Have gained an overview of the legislation relating to disability
- Appreciate the difference between the medical and social models of disability, and the implications on policy and practices
- Be able to define the term ‘reasonable adjustments’ and give examples in a local context
- Use appropriate language when addressing disabled people
- Follow guidelines issued by the DRC and Minister for Disabled People
- Work in a truly inclusive way, appreciating the needs of disabled people, and contributing to their positive experience in dealings with the organisation
Target audience
All frontline staff
Duration
Half or full day options
Diversity in Practice
Aims
This workshop is designed to assist attendees in dealing confidently with equality or diversity issues that might arise in the workplace, and is essentially a ‘second step’ for those wishing to contribute to a more inclusive environment.
Objectives
By the end of the workshop, delegates will:
- Understand and be able to give examples of the impact and importance of diversity (using case studies), separating fact from myth
- Be able to adopt a positive approach to real issues that might arise with customers and other staff
- Be able to suggest practical and compliant solutions for dealing with such issues
- Have been updated with the key points of recent legislation and local policies through led discussion
Target audience
Designated teams / team members
Duration
Half or full day options
‘Equalities Champion’ Course
Aims
The aim of this programme is to create internal equalities ‘champions’ (i.e. selected staff who will be brought up-to-date with relevant current equalities legislation), and to help them plan how to ‘cascade’ key points to colleagues in their departments through service-specific briefings.
Objectives
By the end of this course, attendees will:
- Understand the role and responsibilities of an internal equalities ‘champion’ within their organisation
- Have gained a sufficiently detailed understanding of key pieces of equalities / diversity legislation (to a level where they can confidently ‘cascade’ pertinent points to their colleagues and answer any questions)
- Have considered the most effective method(s) of delivering the necessary elements to those in their own department whilst ensuring that there remains a consistent message across the organisation
- Know where to source further information regarding both existing and proposed legislation
Target audience
Staff identified for this specific role
Duration
One-day
Impact Assessment Workshop
Aims
Organisations may have legal as well as moral obligations to ensure that their equality and diversity policies become reality and this course is designed to provide attendees with the understanding, skills and ‘tools’ necessary to undertake effective equality impact assessments.
Objectives
By the end of the course, delegates will be able to:
- Define what is meant by ‘impact assessment’ and appreciate when and why it is necessary to undertake one.
- Identify equality target groups
- Undertake screening (identify aims and collect evidence)
- Undertake assessments (consider and evaluate the evidence)
- Report / publish findings
- Monitor for adverse impact in the future
The course will also offer further tips and general guidance
Target audience
Those with specific responsibility for ensuring compliance with equality and diversity objectives
Duration
One-day